IN BRIEF
Our offering ranges from remote support to on site, to help diagnose the issues you are experiencing. We work in line with the ITIL V4 framework to manage all incidents passed into the support desk.
Maintenance & Support package
· Bronze contract Mon – Fri 8:30 till 17:00
· Silver contract Mon – Sun 8:30 till 17:00
· Gold contract - 24 x 7 x 365
All support packages include
· Remote support
· Onsite attendance
· Hardware replacements
· All have manufacturers support included
Supported systems
· Avaya
· Mitel
· Panasonic
· Popular Hosted Solutions
If your manufacturer is not listed contact us.