Support - nxtchange

Support

Companies of all sizes prioritise operational efficiency, but not all businesses are equipped to maintain it.

We are uniquely placed to offer tailored support packages on both current and legacy systems, Remote Support and Admin ,Replacement Parts Service and Comprehensive on-site support

We can offer the above on behalf of the following Manufacturers:
Avaya
Mitel
Panasonic
Popular hosted solutions

Our support

Maintenance & Support

Our offering ranges from remote support to on site, to help diagnose the issues you are experiencing. We work in line with the ITIL V4 framework to manage all incidents passed into the support desk.

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Parts Only Support

To ensure your voice communications continues to run smoothly, we offer a replacement parts service contract that is particularly suited to Hosted Telephony deployments.

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Remote Support / Admin

We recognise that our customers may not have the time or the skills to undertake the day-to-day administration that deployments of telephony systems.

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Microsoft Teams

Microsoft Teams Direct Routing is a simple and cost-effective solution, allowing organisations of any size or industry to make and receive calls to external landlines and mobile phones from the Microsoft Teams application.

Training

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Consulting

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